Secondary Form Questions

Slim down your Registration Form to make it easier and faster for guests to book!

Collecting the right information from your guests is important, but it shouldn’t come at the expense of losing a booking due to a lengthy or overwhelming registration form.

With this feature, you can defer asking certain questions. Once a guest registers, you can follow up with an email inviting them to complete a more detailed form at their convenience.

To do this, first identify which questions are of secondary importance.

Edit those questions by checking the box in the Display section next to Secondary registration form.

Send the secondary form questions link to your guest in an automated email.


To include a link to the secondary form, insert the {{secondary_form_questions_link}} template code into your Registration Notification Email (in Settings > Email Templates), or in a pre-arrival email.

When guests click on the secondary_form_questions_link, they will be taken to the registration page. form for will show thequestionscompleted previously and the "new" secondary form questions they need to complete.

 

rg-favicon-32Here at Retreat Guru we never get tired of questions :) If you have comments or additional questions please reach out and contact your friendly neighbourhood support guru