Multi-person Registration

Allow one guest to register and pay for additional guests

Chris Smith wants to attend the Yoga program with four of her friends. And, Chris wishes to pay for all - how generous!

To make this option available for your guests, configure the Yoga program to allow multi-person registrations. When this feature is enabled, one person, while making their own online registration, will be able to register and pay for additional guests.

Enable Multi-Person registration

If the multi-person registration feature has been activated, multi-person registration will have been enabled for all programs by default.

If you do not want to allow multi-person registration for a specific program, go to Programs > (select that program to Edit) > Registration > Advanced Options > Multi-Person and check Disable for this program

When allowing multi-person registration for a program, you will likely want to also enable Send email to additional registrants. When selected, an email (Multi-Person Notification email template) will be automatically sent to each member of the group with a link to update their registration details, like diet preference and other questions you have enabled for this program's online registration form.

Registering multiple people

When a Room Type is selected by the person making the registration, and that Room Type can accommodate more than one person, they will be asked to select the number of people they would like to book in that Room Type.

The person making the booking can choose multiple Room Types if needed. In our example, Chris has booked the Ocean SHARED Room Type for 3 guests, and the Ocean PRIVATE Room Type for 2 guests.

If multiple guests have been selected, a new section appears on the online registration form to collect information about the additional people. The questions included in the People in your group section can be adjusted by checking the Multi person registration checkbox under Forms in the specific question's settings.

Guest 1 is pre-populated with information about the person making the registration - this information is copied automatically from entries made in previous fields on the online registration form. Additional boxes are provided to identify assignments for other people in the group

Registration fees charged to the primary registrant

Since Chris Smith made the booking for herself and four other people, the initial registration fees for all five people will be grouped on Chris Smith's registration.

In our example, the initial registrations fees (package builder items and lodging) include tuition, meals, a materials fee, and five nights accommodations.

Additional purchases by members of the group

If a member of the group (other than Chris Smith, the primary registrant) makes a purchase, that item will appear on that person's guest statement. For example, if Sam White purchases a cookie, that charge will appear by default on Sam's guest statement, not on Chris' statement.

Multi-person registration by Registrar

As a registrar, you may utilize the same multi-person registration feature to book multiple people via the Quick Add Reg button on a Program edit page or from the Actions drop-down menu on the programs list.

 


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