Other Payment Option

Last Updated: March 2025

Overview

The Other Payment feature allows guests to pay using a method other than a credit card when they register, such as check, email transfer, PayPal, scholarship, or other methods.

The Other Payment feature was previously called the Alternative Payment feature.

You can enable this option for all programs or customize it per program, with different descriptions and instructions. For example, you could accept checks for one program and scholarships for another.

For registrations using Other Payment, you must manually update the registration record in Retreat Guru when payment is received. Guests selecting this option complete registration without providing funds immediately, instead promising to pay later via the accepted method.

Global Defaults

If you wish to offer the Other Payment option for one or more programs, first enable the Global Default Settings in: Settings > Finance > Other Payment.

• Default status: indicate whether or not you'd like alternative payment to be Disabled by default or Enabled. 
• Default label: customize the text that appears on the registration form.
• Default instructions: customized the text that appears on the registration form.
  

Program-level Settings

You can override the default settings that you configured in Settings on a program-by-program basis at: Programs > Edit Program > Registration > Advanced Options > Other Payment.

Reporting

To report on the use of Other Payments, go to: Transactions > select Transaction Category > Payments > Other Payment, and enter the Other Payment label

This Description field is an open text field - only exact matches will be found. It's important that you select consistent labels when configuring.